Privacy Policy

1. About This Policy

Avenue 360 inc. places great importance on the protection of personal information. This policy explains what information may be collected when you use Avenue360, why it is used, and how it is protected.

This policy applies in particular to the Avenue360 website, user accounts, client portal, forms, business listings, and other digital services offered by Avenue 360 inc.

2. Information We May Collect

Depending on how you use our services, we may collect various types of information, including:

• Your contact information, such as your name, email address, and telephone number;
• Information required to create and manage your account;
• Information relating to a business, including its contact details, address, services, and information associated with its listing;
• Content that you provide or add to the platform, including images, documents, descriptions, and other information;
• Information submitted through our forms, inquiries, registrations, appointment requests, or communications;
• Certain technical information related to the use of our services, including IP address, device type, browser, and browsing data when such information is necessary for the operation, security, or measurement of the use of our services.

3. How We Use Information

The information collected may be used in particular to:

• Provide, operate, maintain, and improve Avenue360 services;
• Create and manage user accounts and access to the client portal;
• Create, display, manage, and update business listings and their content;
• Process inquiries, registrations, appointments, and communications;
• Protect the platform and prevent abuse, spam, and unauthorized activity;
• Analyze the use of the platform, improve our services and, where permitted, measure the effectiveness of our communications and advertising campaigns.

4. Accounts and Client Portal

When you create or use an Avenue360 account, we may retain the information necessary for authentication, account management, and access to the businesses associated with your account. You are responsible for maintaining the confidentiality of your login credentials and for informing us if you suspect unauthorized use of your account.

5. Content and Information Provided by Users

Businesses and users may provide information, images, documents, descriptions, and other content for the management or display of their listings and services. Some of this content may be made public when it is intended to appear on a business listing or in another public section of Avenue360.

6. Cookies, Analytics and Advertising Technologies

Avenue360 may use cookies and similar technologies to operate the website, protect the platform, understand how it is used, and measure the effectiveness of certain communications or campaigns.

Essential Cookies

Certain cookies are necessary for the operation of the platform, including maintaining a session, remembering certain preferences, and ensuring the security of the services. These technologies are used when necessary for the operation of the website.

Analytics and Statistics

Analytics tools may be used to better understand traffic and the use of Avenue360. Depending on the tools enabled and your consent choices where required, certain technical and browsing information may be processed to produce statistics and improve our services.

Advertising and Campaign Measurement

Avenue360 may use advertising measurement technologies to evaluate the effectiveness of its campaigns and better understand interactions with its communications. Where consent is required, these non-essential technologies are activated in accordance with the choices expressed by the user.

7. IP Address and Technical Data

Certain Avenue360 features may process or retain an IP address and other technical data. This information may be used for security, abuse prevention, certain approximate location functions, registration management, or understanding the use of our services.

8. Service Providers

Avenue 360 inc. may use technology service providers to support certain platform functions, including hosting, forms, inquiry management, appointments, communications, security, analytics, and other services necessary for its operation. These providers may process certain information in connection with the services they provide to Avenue 360 inc.

9. Disclosure of Information

Avenue 360 inc. may disclose certain information to its service providers when necessary for the provision of their services, as well as when required or permitted by law. We do not disclose personal information to third parties for purposes other than those described in this policy, except with your consent or where permitted by law.

10. Retention of Information

Personal information is retained for as long as necessary for the purposes for which it was collected, to provide our services, and to meet our legal and administrative obligations. When retention is no longer necessary, the information may be deleted, destroyed, or anonymized in accordance with applicable practices.

11. Information Security

Avenue 360 inc. implements administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, modification, or destruction. Despite these measures, no computer system or method of data transmission can guarantee absolute security.

12. Your Rights

Subject to the conditions and exceptions provided by applicable laws, you may request:

• Access to the personal information we hold about you;
• Correction of inaccurate or incomplete personal information;
• Withdrawal of consent where consent is the applicable basis for processing, subject to the consequences and limitations provided by law;
• Deletion or cessation of certain uses of your information where the law grants you such a right.

13. Changes to This Policy

Avenue 360 inc. may modify this policy to reflect changes to its services, practices, or applicable requirements. The last updated date shown at the beginning of this page indicates the version currently in effect.